James Campbell

James P. Campbell joined TKCK in July 2010 as a consultant to and for our clients on best practices and policies in the field of workers’ compensation and other insurance areas.

Jim served as Commissioner and Chief Executive Officer of the DIA between 1991 and 2001 as the state shot from being one of the worst workers’ compensation systems in the country to being a role model for reform. Today, Massachusetts is recognized as having the best workers’ compensation system in the country, largely by virtue of protecting and building upon the reforms he fought for and implemented.

His scope of experience as Commissioner included enforcement of workers’ compensation regulation, work safety promotion, implementation of medical treatment guidelines, and many other initiatives to both reduce the cost of workers’ compensation and protect the state’s workforce.

As a private citizen, Jim has been advising large organizations such as Anheuser-Busch, Verizon, Hewlett Packard, City of Boston, State of Massachusetts, St. Paul Travelers Ins. Co., Quincy Mutual Ins. Co., and others on insurance related matters. In addition, he conducted an evaluation of Wal-Mart’s national disability program. He continues to speak before local and national groups and has been quoted and published in several local and national publications, including being featured in an ABC World News report on the turnaround of the Massachusetts workers’ compensation system.

Prior to his appointment as Commissioner, he served as City Manager and Chief Executive Officer of the City of Lowell, MA. Lowell is Massachusetts’ 4th largest City with a population of 106,000 and a budget of over 300 million dollars. His responsibilities included overseeing the safety and wellness programs for 3,000 City of Lowell employees. He served as a member of the Massachusetts Municipal Association Board of Directors and is a former member of the International City Managers Association.

Jim has advised Commissioners in several other states on workers’ compensation issues as they sought guidance in replicating the Massachusetts model for their own states. He also served as President of the Eastern U.S. Association of Workers’ Compensation Commissioners, which represents 17 eastern states, having served in that capacity for six years.

Jim is a graduate of the University of Massachusetts and Harvard University’s Kennedy School of Government and is a member of the Harvard Alumni Association.